SAP Business Warehouse Improves Reporting at Utility Company

A regional utility company with SAP ECC and SAP Business Warehouse licenses wanted to extend its reporting capabilities beyond monthly financials for the board. One of the utility’s General Managers recognized that its homegrown network of Microsoft Access databases and Excel spreadsheets was inherently error-prone and resulted in many versions of the truth throughout the organization.

The Customer Accounts Receivable team presented the perfect business case. It relied on disparate data sources and time-consuming manual processes to collect and analyze customers’ account data, causing significant delays to complete monthly reports. A/R reporting also suffered from formula errors and missing information, due to extensive data manipulation outside of the SAP ERP.

Learn how HPC America and the utility company leveraged SAP Business Warehouse to cut A/R reporting time from three weeks to just three hours; eliminated databases and spreadsheets outside the SAP book of record; and improved data integrity and established one version of the truth for A/R reporting. Read the complete utility company case study about SAP BW reporting.