City of Palo Alto Awards HPC America Financial Supply Chain Management Contract

HPC America will be leading the City of Palo Alto's implementation of a collections management solution in SAP. Our approach will enable the City to create and maintain customer master data records efficiently and thoroughly; to automate the collections and dunning processes; to facilitate the handling of disputes and maintain coordination with external collections agencies; and to access user-friendly reporting on account history, collections data, and advanced collections analytics.

We're looking forward to working with the City on this important, revenue-generating element of municipal operations, and will share more news in the coming weeks.